Privacy Policy

Who we are

Ace Garage Pros LLC ("Ace Garage Pros," "we," "us," or "our") is a garage remodeling and floor-coating company based in Grapevine, TX, serving the Dallas-Fort Worth Metroplex. You can reach us at (940) 326‑4695 or JD@acegaragepros.com.

Information we collect

Information you give us. When you submit a quote or contact form, call, text, or email us, or book a service, we may collect your name, address and project address, phone number, email address, and details about your project — including photos, measurements, slab and garage conditions, and scheduling preferences.

Information collected automatically. When you visit our website we may collect standard technical data through cookies and analytics tools, such as your device type, browser, IP address, pages viewed, and how you arrived at the site. This helps us understand traffic and improve the site.

How we use your information

• Respond to inquiries and provide estimates and written quotes.
• Schedule, perform, and follow up on the services you request.
• Process invoices and payments and provide customer support.
• Send service-related updates and appointment communications.
• Send marketing or promotional messages where you have consented (you can opt out at any time).
• Document completed work for project records and, subject to your choices below, our portfolio and marketing.
• Operate, secure, and improve our website and business.
• Comply with legal obligations and enforce our terms.

Project & warranty photos

We may photograph completed work and use those images in our portfolio or marketing without publishing your personal contact information. You may opt out of that use at any time by asking us in writing. Photos submitted specifically for a warranty claim are used to administer and document the claim and are not marketing assets unless you give separate permission.

How we share information

We do not sell your personal information. We share it only as needed to run our business, including with:

• Service providers that help us operate — for example Jobber (our scheduling, quoting, invoicing, and customer-communication platform), payment processors, our website host, and analytics providers.
• Professional advisors and as required to comply with the law, respond to legal requests, or protect our rights, safety, and property.
• A successor in the event of a merger, acquisition, or sale of assets, subject to this policy.

These providers are permitted to use your information only to perform services for us, not for their own marketing.

Cookies & analytics

We use cookies and similar technologies to keep the site working, remember preferences, and measure performance. Most browsers let you block or delete cookies; some site features may not work as well if you do.

Data retention & security

We keep personal information only as long as needed for the purposes described here or as required by law (for example, for tax, warranty, and recordkeeping). We use reasonable administrative, technical, and physical safeguards to protect your information, though no method of transmission or storage is completely secure.

Your choices

• Opt out of marketing texts by replying STOP, and marketing emails using the unsubscribe link.
• Opt out of project-photo marketing by contacting us in writing.
• Request access to, correction of, or deletion of your personal information by contacting us.
• Decline to provide certain information, though this may limit our ability to give you an estimate or service.

Children's privacy

Our website and services are intended for adults. We do not knowingly collect personal information from children under 18. If you believe a child has provided us information, please contact us and we will delete it.

Third-party links

Our site may link to third-party sites and tools we do not control. Their privacy practices are governed by their own policies, and we encourage you to review them.

Related project terms

This Privacy Policy governs how we handle personal information. For project scope and warranty coverage, your signed quote and approved change orders control first, invoice-specific warranty terms control next, and then the dated website Warranty and general Terms apply.

Changes to this policy

We may update this Privacy Policy from time to time. The "Effective date" above shows when it was last revised, and the current version will always be posted on this page.

Contact us

Questions about this policy or your information? Contact Ace Garage Pros LLC at (940) 326‑4695, JD@acegaragepros.com, or through our contact page. We are based in Grapevine, TX 76051.